Frequently Asked Questions (FAQ’s)

Q: How does billing work?

A: Subscriptions are on-going. Members are billed on Mondays for the coming week.

Q: Can we skip a week if we’re out of town?

A: You can pause your membership by logging into your account and suspending your delivery. Or if easier, you can email if you would like to skip a week.  All pauses or cancellations must occur on Sunday for the coming week. If you are out of town, you can also gift your delivery to a friend. Just email us.

Q: What about food allergies?

A: All of our ingredients are packaged in a facility that also processes milk, eggs, tree nuts, peanuts, wheat and soy. Because of this, we don’t recommend ordering Mealtime Market if you have a severe food allergy.

Q: What is the weekly $3 fee for?

A: This fee helps pay for gas for delivery. It also helps us buy and maintain the cooler bags, freezer packs, and reusable to-go containers.

Q: What kind of meat do you use for your Omnivore meal plan?

A: We do not cook with seafood or shellfish. You can expect a combination of chicken, pork, or beef, locally sourced when feasible.


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